Shipping policy

We aim to process and dispatch all orders as quickly and efficiently as possible.

• Orders are typically processed within 1–3 business days
• Processing times may be extended during busy periods, product launches, sales, or holidays
• You will receive a confirmation email with tracking details once your order has been dispatched

United Kingdom

Next day delivery via Royal Mail Tracked 24 — £4.99. Order by 4PM for same day dispatch.

European Union

Standard International — £14.99 — estimated 2–11 business days after dispatch.

International (Rest of World)

Standard International — £23.99 — estimated 5–17 business days after dispatch, depending on destination and customs clearance.

All orders are shipped using a tracked service to ensure visibility throughout the delivery process. For higher-value orders, insured shipping may be used automatically for added protection.

Once an order has been dispatched, responsibility for delivery passes to the courier.

Please ensure your shipping address is entered correctly at checkout.

• We are not responsible for delays or non-delivery due to incorrect or incomplete address details
• Orders returned to us due to address issues may incur a re-delivery fee

If your parcel is delayed or missing, please contact us as soon as possible so we can assist with the courier enquiry.

• We are not responsible for parcels marked as delivered by the courier
• Claims for lost parcels must be submitted within 7 days of the expected delivery date

For international shipments:

• Customs duties, taxes, and import fees are the responsibility of the buyer
• Delivery delays may occur due to customs processing, which is outside of our control

Pre-owned and collector items are shipped securely but may require additional handling time due to inspection and careful packaging.

If you have any questions regarding shipping, please get in touch: